Just in time for the holiday shopping season, Klarna, the global “Buy Now, Pay Later” payment provider and shopping service, has announced its launch with Etsy, the global shopping destination for unique and creative goods. Notably, Etsy will be joining Klarna’s more than 200,000 global retail partners including H&M, Nike Inc. and Macy’s Inc. Klarna’s […]
While major e-commerce retailers ready themselves to deal with cranky holiday shoppers amid a fulfillment bottleneck this season, there’s another area of concern that brands need to focus on: returns. Following a period of unprecedented online growth due to COVID-19, consumers are expecting a “returns experience” that is not only convenient and predictable, but also […]
Over the past year, retailers across all categories have had to adjust how everyday business operations are run. To better understand how small businesses are adapting, Chase Ink conducted a survey asking small business owners what changes they have made to overcome the new challenges presented by the pandemic. Notably, 64 percent of small business […]