In addition to providing insights to Hard Rock International’s merchandising, First Insight, the technology company that empowers companies to incorporate the voice of the customer to make strategic decisions, will now also use its customer-driven experience management platform to inform functions related to the restaurant business including menu creation, design and pricing. Hard Rock International’s […]
Despite many parts of the online shopping experience becoming increasingly easy, the returns process can be wasteful, expensive and arduous — for both the consumer and the retailer. Launched six years ago to tackle online returns head-on, Happy Returns has made it its mission to make the process “beautiful for shoppers, retailers and the planet,” […]